Comments for Make Medicine Better http://www.makemedicinebetter.org Tell us what healthcare gets right. Tell us what healthcare doesn't get at all. Share ideas. Give an opinion. Make a difference. Mon, 20 Feb 2012 15:16:08 +0000 hourly 1 http://wordpress.org/?v=3.1.3 Comment on Yolanda Bledsoe by Emma Perry http://www.makemedicinebetter.org/heroes/yolanda-bledsoe/#comment-2134 Emma Perry Mon, 20 Feb 2012 15:16:08 +0000 http://www.makemedicinebetter.org/heroes/yolanda-bledsoe/#comment-2134 I am seeing her today as a matter of fact... I am seeing her today as a matter of fact…

]]> Comment on Yolanda Bledsoe by Emma Perry http://www.makemedicinebetter.org/heroes/yolanda-bledsoe/#comment-2133 Emma Perry Mon, 20 Feb 2012 15:14:47 +0000 http://www.makemedicinebetter.org/heroes/yolanda-bledsoe/#comment-2133 I totally agree with Chris above. Dr. Bledsoe is the most comprehensive physician I have been a patient of since 1998. I trust her with my life as it pertains to my health. She is not only an excellent physician but she is compassionate and caring. YES!! SHE IS AWESOME!!! I totally agree with Chris above. Dr. Bledsoe is the most comprehensive physician I have been a patient of since 1998. I trust her with my life as it pertains to my health. She is not only an excellent physician but she is compassionate and caring. YES!! SHE IS AWESOME!!!

]]> Comment on Large Drop In Leg And Foot Amputations Among Adult Diabetics, CDC by ved joshi http://www.makemedicinebetter.org/news/large-drop-in-leg-and-foot-amputations-among-adult-diabetics-cdc/#comment-2132 ved joshi Fri, 17 Feb 2012 09:26:41 +0000 http://www.makemedicinebetter.org/?post_type=news&p=15873#comment-2132 Many times, I have also seen that there has been a large drop in the rate of leg and foot amputations among Diabetics aged 40 and over with diagnosed diabetes. In America this number of more. Most of the diabetics have this problem and for that special prevention is always needed for diabetic foot. Now, diabetic foot care shoes are also available in the market. http://www.areyoudiabetic.net/25032010/dawn-phenomenon-514.html Many times, I have also seen that there has been a large drop in the rate of leg and foot amputations among Diabetics aged 40 and over with diagnosed diabetes. In America this number of more. Most of the diabetics have this problem and for that special prevention is always needed for diabetic foot. Now, diabetic foot care shoes are also available in the market.

http://www.areyoudiabetic.net/25032010/dawn-phenomenon-514.html

]]> Comment on The Evil Semi Private Rooms by Susan Smith http://www.makemedicinebetter.org/discussions/the-evil-semi-private-rooms/#comment-2125 Susan Smith Mon, 23 Jan 2012 19:21:21 +0000 http://www.makemedicinebetter.org/discussions/the-evil-semi-private-rooms/#comment-2125 Shirley, We apologize that your recent experience at Missouri Baptist was not an excellent one. Our goal is focused on always providing an excellent experience for our patients and their families. That’s why we are working hard to open 64 private rooms in the new West Pavilion in August of 2013. This will allow us to reduce the amount of semi-private rooms throughout the hospital. Additionally, with the opening of a 23-hour surgical stay unit opening around this same date, we will be able to observe patients in that unit as opposed to taking them to patient floors. This will help reduce the number of patients on other floors as well. We were delighted to hear that the staff handling your care during your recent stay was excellent. Sincerely, Susan Smith Manager, Patient Advocacy & Service Excellence Missouri Baptist Medical Center Shirley,

We apologize that your recent experience at Missouri Baptist was not an excellent one.

Our goal is focused on always providing an excellent experience for our patients and their families. That’s why we are working hard to open 64 private rooms in the new West Pavilion in August of 2013. This will allow us to reduce the amount of semi-private rooms throughout the hospital.

Additionally, with the opening of a 23-hour surgical stay unit opening around this same date, we will be able to observe patients in that unit as opposed to taking them to patient floors. This will help reduce the number of patients on other floors as well.

We were delighted to hear that the staff handling your care during your recent stay was excellent.

Sincerely,

Susan Smith
Manager, Patient Advocacy & Service Excellence
Missouri Baptist Medical Center

]]> Comment on Neglectful Health “Team”?! by Kris Hall http://www.makemedicinebetter.org/discussions/neglectful-health-team/#comment-2121 Kris Hall Thu, 19 Jan 2012 19:09:11 +0000 http://www.makemedicinebetter.org/discussions/neglectful-health-team/#comment-2121 Hi Em, Thanks for taking the time to tell us about your experience. It is our goal to provide exceptional care for all our patients and we appreciate your feedback. We commend you on taking an active role in partnering with your care team. Taking ownership of your health is something we encourage our patients to do, and it would seem you are doing an outstanding job in that role. At Barnes-Jewish Hospital, we have patient liaisons who work in the Office of Patient & Family Affairs. They are here to listen and respond to questions, comments or concerns about your hospital stay. I would encourage you to contact one of our patient liaisons at 314-362-5196. By doing so, it helps us to better understand how your experience fell short so that we can make sure we take steps to improve the patient experience for you, and for everyone. Sincerely, Kristin Hall Social Media Team Hi Em,

Thanks for taking the time to tell us about your experience. It is our goal to provide exceptional care for all our patients and we appreciate your feedback.

We commend you on taking an active role in partnering with your care team. Taking ownership of your health is something we encourage our patients to do, and it would seem you are doing an outstanding job in that role.

At Barnes-Jewish Hospital, we have patient liaisons who work in the Office of Patient & Family Affairs. They are here to listen and respond to questions, comments or concerns about your hospital stay.

I would encourage you to contact one of our patient liaisons at 314-362-5196. By doing so, it helps us to better understand how your experience fell short so that we can make sure we take steps to improve the patient experience for you, and for everyone.

Sincerely,
Kristin Hall
Social Media Team

]]> Comment on BJC/Wash U conspire to commit insurance fraud! by Patrick Donovan http://www.makemedicinebetter.org/discussions/bjcwash-u-conspire-to-commit-insurance-fraud/#comment-2120 Patrick Donovan Mon, 16 Jan 2012 22:13:01 +0000 http://www.makemedicinebetter.org/discussions/bjcwash-u-conspire-to-commit-insurance-fraud/#comment-2120 Mr. Moskovitz, I will be contacting you by email so you can provide me with more information on your problem. Thank you, Patrick Donovan Social Media Lead Coordinator BJC HealthCare Mr. Moskovitz,

I will be contacting you by email so you can provide me with more information on your problem.

Thank you,

Patrick Donovan
Social Media Lead Coordinator
BJC HealthCare

]]> Comment on Bee-Fit program gets St. Louis city workers in shape by 2012 City Hall Weight Loss Challenge | StLouisCore http://www.makemedicinebetter.org/2011/11/bee-fit-program-gets-st-louis-city-workers-in-shape/#comment-2117 2012 City Hall Weight Loss Challenge | StLouisCore Fri, 06 Jan 2012 16:59:42 +0000 http://www.makemedicinebetter.org/?p=14143#comment-2117 [...] they’re saying at City Hall anyway.Teams and individuals are gearing up for this year’s 2012 Weight Loss Challenge that will begin later this month.  This fun, eight-week program challenges all City employees to [...] [...] they’re saying at City Hall anyway.Teams and individuals are gearing up for this year’s 2012 Weight Loss Challenge that will begin later this month.  This fun, eight-week program challenges all City employees to [...]

]]> Comment on Improve Billing Statements by Kris Hall http://www.makemedicinebetter.org/discussions/improve-billing-statements/#comment-2113 Kris Hall Thu, 15 Dec 2011 15:10:13 +0000 http://www.makemedicinebetter.org/discussions/improve-billing-statements/#comment-2113 Mr. Kress, Thank you for clarifying your initial post. We appreciate this type of feedback, as it does help us to learn what would help us to serve our patients better. We will forward your suggestions to the appropriate department. Again, thanks for reaching out - we value your opinion. Sincerely, Kristin Hall Marketing & PR Barnes-Jewish Hospital Mr. Kress,

Thank you for clarifying your initial post. We appreciate this type of feedback, as it does help us to learn what would help us to serve our patients better. We will forward your suggestions to the appropriate department.

Again, thanks for reaching out – we value your opinion.

Sincerely,
Kristin Hall
Marketing & PR
Barnes-Jewish Hospital

]]> Comment on Improve Billing Statements by Jeff Kress http://www.makemedicinebetter.org/discussions/improve-billing-statements/#comment-2112 Jeff Kress Thu, 15 Dec 2011 00:44:04 +0000 http://www.makemedicinebetter.org/discussions/improve-billing-statements/#comment-2112 Ms Hall I'm afraid you miss my point. An individual can call the liaison for a specific issue (eg the recent bill I received). But I'm suggesting you investigate a better billing system that provides patients critical information. You could even have it available online. If it still isn't clear what I'm suggesting please compare a bill from the BJC hospital (bad) to one from the Wash Univ Physicians system (good example). Hopefully these are the type of things Make Medicine Better can act on Ms Hall
I’m afraid you miss my point. An individual can call the liaison for a specific issue (eg the recent bill I received). But I’m suggesting you investigate a better billing system that provides patients critical information. You could even have it available online. If it still isn’t clear what I’m suggesting please compare a bill from the BJC hospital (bad) to one from the Wash Univ Physicians system (good example). Hopefully these are the type of things Make Medicine Better can act on

]]> Comment on Improve Billing Statements by Kris Hall http://www.makemedicinebetter.org/discussions/improve-billing-statements/#comment-2111 Kris Hall Wed, 14 Dec 2011 20:05:11 +0000 http://www.makemedicinebetter.org/discussions/improve-billing-statements/#comment-2111 Mr. Kress, Thanks for taking the time to post your situation on Make Medicine Better.org. We're sorry your experience didn't meet your expectations, but we appreciate your feedback as it helps us to continue to seek ways in which we can improve our services. At Barnes-Jewish Hospital we have patient liaisons who are here to listen and respond to questions, comments or concerns about your hospital experience. I would encourage you to contact one of our patient liaisons at 314-362-5196 and they will work with you regarding this issue. By understanding how your experience fell short, we can make sure we take steps to improve the patient experience for everyone. Sincerely, Kristin Hall Marketing & PR Barnes-Jewish Hospital Mr. Kress,

Thanks for taking the time to post your situation on Make Medicine Better.org. We’re sorry your experience didn’t meet your expectations, but we appreciate your feedback as it helps us to continue to seek ways in which we can improve our services.

At Barnes-Jewish Hospital we have patient liaisons who are here to listen and respond to questions, comments or concerns about your hospital experience. I would encourage you to contact one of our patient liaisons at 314-362-5196 and they will work with you regarding this issue. By understanding how your experience fell short, we can make sure we take steps to improve the patient experience for everyone.

Sincerely,

Kristin Hall
Marketing & PR
Barnes-Jewish Hospital

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