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appointments

Posted By: Martin McManus meta_seperate Date Posted: August 6th, 2010 meta_seperate Category:

I have a really novel idea. Why not trying to see people at least somewhat close to their appointment time ? I recently had an eye doctor appointment at 2:15. I was told to be there at 2:00. I was finally seen at 3:30. There was no emergency just what I suspect was overbooking. The doctor was fantastic, I wish I could say the same for the rest of the yo-yos.


2 Comments


Comment By: Craig Stevens meta_seperate Date & Time: August 6, 2010 at 8:56 pm

You know, when that happens to me I feel at least a little better if someone just acknowledges that I've been waiting. Doesn't totally make up for it, but it helps.

Comment By: Kris Hall meta_seperate Date & Time: August 9, 2010 at 1:09 pm

Hi Marty,

Thanks for posting about your recent experience.

Unfortunately, sometimes doctor appointments run long due to the nature of each patient's visit. Additionally, the amount of time that the physician dedicates to listening to the patient, which helps to diagnose and determine the correct treatment, can also affect the schedule. Our staff does their very best to accommodate patients' needs and provide the best care possible. We are always looking for ways to improve the patient experience, and appreciate your