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myBJC account

Posted By: Joyce Allton meta_seperate Date Posted: June 27th, 2011 meta_seperate

With all the technology out there, I don’t understand why in myBJC I can’t get one file with all my blood tests in them so I can do just one print, therefore saving time and paper…. The way it is is not very user-friendly. Could something be done to change this?



Comment By: Meghan West meta_seperate Date & Time: June 28, 2011 at 6:30 pm

Joyce,

We are currently exploring ways to enhance the printing capabilities within myBJC so your comments are very timely.

We count on feedback like yours to make our product better. Thanks again,

Meghan West
myBJC Team

Comment By: Joyce Allton meta_seperate Date & Time: June 28, 2011 at 9:08 pm

I'll be waiting for your enhancement. It can't come any time too soon….

Comment By: Lauren Saling meta_seperate Date & Time: July 10, 2013 at 5:35 pm

The myBJC website is difficult to work with, and remains so 2 years after this post. My sticking point is that I so rarely log on to it because it’s such a pain, that I always forget my password. And on the website homepage, there is no way to retrieve your password. Could you please update it so that, like every other website with a log on, there is a “forgot password” link on the log in page?

Comment By: Patrick Donovan meta_seperate Date & Time: July 11, 2013 at 3:08 pm

Ms. Saling,

Thank you for sharing your concerns regarding the myBJC website. If you forget your password, there is a link on the login page to retrieve it. Click on the link below to view a picture if you’re having trouble finding it. Let me know if you need anything else.

http://www.makemedicinebetter.org/wp-content/uploads/2013/07/Screen-shot-2013-07-11-at-3.00.48-PM1.jpg

Patrick Donovan
Social Media Lead Coordinator
BJC HealthCare

Comment By: BARBARA SIMPSON meta_seperate Date & Time: July 18, 2013 at 2:13 pm

What a profound waste of time! I spent 20 mins 2 days ago entering and re-establishing after resetting my password, along with my login name. Now today, the system asks for my e-mail address DOES NOT WORK…BJC says I do not exist….I tried my login name, and that won’t work either!!!!!!!!! What kind of IT department do you have, and why can’t they design a competent website??????? Here’s another wasted 15 minutes today.

Comment By: BARBARA SIMPSON meta_seperate Date & Time: July 18, 2013 at 2:15 pm

Oh, and BY THE WAY: I did not “forget” anything in my login, since I HAVE A GOOD MAMORY, AND WROTE ALL THE DETAILS DOWN for my reference.!!

Comment By: Tony Galati meta_seperate Date & Time: July 3, 2014 at 12:53 am

I just tried getting registered in my BJCaccount and not sure if I was successful???????

Comment By: Patrick Donovan meta_seperate Date & Time: July 7, 2014 at 9:11 am

Mr. Galati,

I will pass your question along to the appropriate people for followup.

Patrick Donovan
Digital Media – Team Lead
BJC HealthCare

Comment By: sara hutson meta_seperate Date & Time: February 23, 2015 at 1:22 am

You encourage patients to use the web to learn about test results but when I try I’m told I don’t exist? I just spent 30 days in Sullivan and MO. Bapt. I was told I could I could access my information witin 30 days. Putting in requested information You Say I don’t exist. You call this user friendly?
And I don’t think I’m the only one who is a little more than aggravated.
Funny, I don’t seem to disappear at bill time. Tests are done and all that
is said “It’s ok or you do something else without doctors explaining why. I am hard copy type person and like to have information available when another doctor asks for information like what, when, where, and results with follow-up instructions was done because not all of my doctors are at BJC and they want information NOW not 6 mos. down the paper trail in medical records time zone.
Because sometimes things show up on bills that you know weren’t done and if
I had the test information I could justify paying for expensive insurance or
the remains of a expensive leftover bill.

Comment By: Patrick Donovan meta_seperate Date & Time: February 24, 2015 at 10:15 am

Ms. Hutson,

I am sorry to hear you’re having trouble with MyBJC. I want to make sure we get this problem resolved for you quickly.

Please contact the myBJC Patient Support Center at 314-747-1950 or 888-747-1950. The Center is open Monday-Friday between 8am and 5pm. Representatives will be able to assist you.

Please feel free to contact me at pdonovan@bjc.org if you need any other assistance.

Patrick Donovan
Manager, Interactive Communication and Technology
BJC HealthCare