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My physician recently ordered iron injections to assist in raising my hemoglobin levels which are critically low. He said I will feel much better after these injections. When I tried to schedule these injections, it took four days before I could talk to a scheduler. No one returned my message phone calls. As it is, I cannot get my first injection until March 23, which is 19 days away, because there is only one person in the 5th floor Siteman center who does these injections, and she only works Mon, Tues, and Wed. The person who answered the phone was reluctant to put me on the schedule and told me I had to wait until Monday to talk to the person who gives the injections. If I had waited until Monday to get on her schedule, who knows how long I would have had to wait because someone else would have taken up an appointment time in the meantime. She only does 4 people per day!! I would think that there are enough PRN nurses that could be called in, when people need these injections so we don't have to wait 20 days before we can start feeling better. As it is, I am physically tired, I am always chilled, and I cannot conduct myself in the normal workday that I need to. There should be more than one person in your ENTIRE facility that does these injections!!

	Cathy Clough 03/05/2010 07:19:29 PM	Did your physician's office not assist you with this scheduling dilemma? Does your physician have a nurse that could serve as liason? And yes, I agree, there definitely needs to be more than one individual that can perform this service!
	Chris Peters 05/19/2010 04:48:36 AM	Is Siteman the Cancer Center?....I thought Cancer patients do not do well with iron.....??? I will have to study this one more....
	Phyllis Abbott 06/18/2010 11:05:06 AM	Suggestion about ER Billing: When a doctor tells you to go to the emergency room, that doctor's name should be listed on the insurance billing, also, the reason they sent you to the ER should also be on the insurance billing. Instead, what the insurance is reading is your diagnosis. Then they refuse payment because they say it was not an emergency. EXAMPLE: My oncologist sent me to the ER late in the night to see if I had a blood clot in my right arm because it had swollen up and she said that my chemo drugs can sometimes cause blood clots. What it turned out to be was lymphedema and that is what was put on the billing. Of course that is not an emergency, but what if I did have a blood clot, it would have been an emergency. I am still fighting with my insurance company about this. Why can't this extra information be given to the insurance company; WHAT DOCTOR SENT YOU AND WHY THEY SENT YOU TO THE ER.