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From Idea
Great heads up Jason. I couldn't agree more.
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From Idea
Stacey, it's a great question. I'm sure you realize there are very few healthcare providers, whether they are doctors, nurses, or other healthcare professionals, that don't wish to be better communicators. Unfortunately the demands of clinical care are such that many of us don't take the time we should to understand what patients and their families do a...
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From Idea
Hi Kathleen, I would encourage you to visit the Siteman Cancer Center website at www.siteman.wustl.edu where you will find additional information about lung cancer including podcasts, treatment options, clinical trials, news on lung cancer research, a risk assessment tool, etc. Siteman is a National Cancer Institute (NCI) Comprehensive Cancer Center and there is a great d...
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From Idea
Mr. Bynum, First off let me say how sorry I am that your friend had such a challenging stay at whichever hospital she was admitted, but I am glad to hear that things turned out okay for her. Now in response to your questions, the use of hospitalists is a growing trend, with some accounts showing the number of hospitalist tripling from 1995 to 2006. Studies have shown that...
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From Idea
I don't know the answer to your question, Cary, but this was my last hospital experience, a little more than 18 months ago: My internist admitted me through the Barnes-Jewish Hospital ER and she (or another internist from her practice) saw me every single day, including over the weekend. I was in for six days. I did see other hospital physicians and specialists, but MY ...
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From Idea
Everything in life is about communication. I realize that health care professionals for the most part do a really good job of the medical part, but I agree with Kathleen that better communication would go a long way in making medicine better. So since this isn't rocket science I have to wonder why in this day and age it is still a problem for doctors and nurses to un...
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From Idea
Yes, I finally discussed the issue with my primary and then my rad doctors. After that my treatments did run smoother. It's just a shame that this occurred, when we all know that COMMUNICATION is so important and what happens to the patient who can't be their own advocate. But, thanks for answering my concerns.
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From Idea
Rebekah - I understand there is a different set of rules for surgery-related operations. When I talk about this issue, my concerns are related to all services, including staff who may or may not have direct contact with patients. I'll stand by my statement that we could "make medicine better" by changing the ways this is done. I looked at http://www.dhss....
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From Idea
Just to clarify, when I was referring to "the literature" I did mean the information specifically relevant to attire in semirestricted and restricted areas in the surgical areas. However, The AORN Perioperative Recommended Standards and Practices (2010) cites articles from Alexander's Care of the Patient in Surgery, Infection Control and Hospital Epidemi...
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From Idea
I'm not quite sure that no scientific evidence exists regarding the scrubs outside of work issue. I also tend to agree that "Experts say the absence of evidence doesn’t mean there is no risk — it just means there is no good research. A handful of reports do suggest that the clothing of health workers can be a reservoir for risky germs." as quoted from: ...
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From Idea
Uniforms worn by health care workers definitely have changed since the days of the traditional white uniform. Today's colorful scrubs reflect personal styles and can be used to identify various departments by color. Historically it has only been in sterile areas such as the operating room where workers were provided scrubs and actually changed into the scrubs at work. ...
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From Idea
I understand; I have no idea what to do. This woman is being murdered due to self-righteous medical ignorance, a family is just being destroyed, and no one with any authority cares enough to act. And the law says that those who've changed her co-pay to put her medication out of her reach is not accountable for her death. She was very healthy and active; now she's d...
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From Idea
Ian, what a powerful, touching story. I just have no idea what to say.
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From Idea
Dear Kathleen, I read your comment with interest. As a physician and a member of BJC's management team, I know how important and frustrating an apparent reversal like this can be. Accurate and effective communication in healthcare has become more and more challenging as care has become more complicated and the care technologies more sophisticated. Unfortunately, your ...
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From Idea
I have Graves' disease, and when I was hyper and my heart rate was through the roof, if my endocrinologist's staff gave me an appointment six weeks out, I'd call my GP, who would call the endo's office and get me in immediately. Don't cow to staff who don't understand the severity of your condition. That's not to say that one should be rude...
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From Idea
Lee, thanks for taking the time to post your situation on Make Medicine Better.org. This site was created for our public to have a place to communicate with us, and appreciate feedback related to how we service our patients. This helps us to continue to seek ways in which we can improve our services. At Barnes-Jewish Hospital we have patient advocates who are here to li...
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From Idea
Stacey - I'm not sure how "we're sorry" and "please contact us so we can assist you" equals finding fault with the expectations? What more do you want? A patient advocate serves as a liason between the patient and the hospital, providing a single "point person," if you will, for a patient to ask questions. It's a great servic...
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From Idea
Saying your sorry that the hospital did not meet expectations sounds like you are saying the problem is with the expectations, and who wants to contact a patient advocate-whatever that is.
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From Idea
We're sorry your experience didn't meet your expectations. Please contact Guest and Patient Services at 314-362-5196, and a patient advocate will be happy to assist you.
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From Idea
That is an excellent point. I've also heard horror stories about people being stuck with large bills because med school doctors were involved in a surgery and the insurance doesn't cover med school doctors. (For instance a med school doc was the anesthesiologist)...all without the knowledge of the patient getting the bill a month later. The more I read on here...
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